SellerCloud
Premium Support


For accounts with many integrations, complex integrations and/or an excess of 20 users, premium support is a great way to get a higher level of service. Premium support allows you to build a rapport with an account specialist who knows your business and is familiar with your needs.
  • unlimited support
    via email
  • emergency 24/7
    phone support
  • dedicated specialist
    during account setup
  • dedicated account specialist
    during regular business hours
  • 4 hours of monthly
    phone support
  • no contract
    required
Our Premium Support is a great option for your short or long term projects

SellerCloud
Standard Support


Standard support is suitable for accounts selling on no more than a few basic channels and operating with less than 10 users.
  • unlimited support
    via email
  • emergency 24/7
    phone support
  • dedicated specialist
    during account setup

* Account setup is considered complete once the account is integrated with pre existing sales channels. This typically requires 4-6 weeks
and apx 20 hours of support time.
** One month minimum for premium support subscriptions.
*** Monthly time allotments do not roll over. Overage time is billed per hour (rounded up to nearest hour).
**** Support plans do not include credits toward custom coding, escalated ticket priority or direct access to the development team.

Contact Us Today to Add Premium Support